Coaching Agreement Terms of Service

By paying for and/or scheduling a service you are agreeing to the below terms of service. Please read all thoroughly.

[Applicable for all services until 2026.]

 

Coaching with Petra Mourany is not a substitute for medical or other professional care. I also understand that Coaches do not diagnose conditions nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional.

I understand that Coaching does not take the place of medical care or medical advice. It is recommended that I see a licensed physician or licensed healthcare professional for any physical or psychological ailment I may have. I understand that Coaching can complement any medical or psychological care I may be receiving. I acknowledge that long term behaviors, beliefs, energetic imbalances and traumatic imprints within myself sometimes require multiple Coaching sessions in order to facilitate the level of healing that is required to achieve desirable results.

I consent to purchasing the option/product and I understand that my financial commitment to Coaching session(s) with Petra Mourany is non-refundable and non-transferrable. For payment plans I understand that I am agreeing to pay on time within the pre-determined windows.

Release of Liability: Petra Mourany offers services that provide support to specific individuals and/or groups to improve their life results. The client is aware that the mentioned service is in no way to be construed or substituted as psychological counseling or any other type of therapy or medical advice.

The client understands and acknowledges the practitioner (Petra Mourany) will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of these services. No assumption of responsibility is made, or given, and the client requesting such services agrees not to hold individuals responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction are given in no manner whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counseling. You (the client) agree that using any of these services are entirely at your own risk. These services are provided "as is", without warranty of any kind, either expressed or implied, including without limitation of any warranty for information services, coaching, healing, uninterrupted access, or products and services provided through or in connection with the service. In no event shall Petra Mourany or any practitioner therein be liable for any incident or consequential damages resulting from use of the material.

Throughout the working relationship, the coach will engage in direct and personal conversations. The client understands that to be successful with the program there requires a co-active collaborative approach between client and the coach. In the relationship, the coach plays the role of the change facilitator, but it is the client's responsibility to enact upon and take action or bring about that change. If the client believes they are not where they want to be or is not working as desired during the program, the client will communicate this with the coach as soon as possible and the coach will adjust the strategy to address the client’s desired outcome.

The coach can be communicated with via Whatsapp, Email or text and will respond during business hours when available. The coach will not be expected to respond via other channels (ie phone call) throughout the program, unless they choose to.

Results: The coach does not guarantee any results. Petra Mourany will make reasonable efforts to help the client with their trauma recovery process, mindset & emotional happiness, life purpose and relationship development, and/or business and leadership development but it is solely the responsibility of the client to take action on what they believe is the best strategy for getting to their desired outcome. Anything stated by the coach is to be treated as an opinion. It is at the discretion of the client to determine how to use the opinions discussed to dictate their future relationship strategy.

There will be agreed upon time slots allocated to client to provide coaching services. Client and coach are expected to connect 1-1 via Google-Meet online video conferencing. It is understood that emergencies and sickness may occur for both parties, however, with the intention being the clients ongoing growth and development, both client and coach are expected to stick to their agreed upon use the 1 on1 calls within the specified time period. Any cancellations from client or coach must be done 48 hrs in advance, with a maximum of 1 session allowed to be cancelled last minute before it incurs loss of a session.

The coach will provide “homework” and/or documents during the program to support client’s personal evolution as needed. Some weeks “homework” will be provided and other times not. These documents or exercises vary from client to client and are exercises the coach believes would be significantly helpful for client to complete in between calls. It is expected & highly recommended (but not required) for client to complete these exercises to maximize the transformational value provided by the program. The homework is for the clients personal use only and is copyright protected by the coach.

1:1 Call Recordings & Privacy: Petra Mourany does not permit the recording of sessions NOTE: All 1:1 sessions and the contents found therein, are expected to remain confidential and anonymous. Privacy is protected.

By either scheduling a call and/or paying for a service, you are agreeing to the terms and conditions.